Get The Scoop: Answering Your Questions About Our Hair Range

Ever wondered if our Hair and Scalp Care products are safe for colour-treated hair? Does our Milk Shampoo help with scalp conditions? Is there a specific formula for children? Today, we’re diving into the most frequently asked questions from YOU about our bestselling Hair and Scalp Care range.

We know you’re looking for healthy, vibrant hair all year round, and our Hair and Scalp Care range is designed to meet those needs. From our gentle, nourishing Milk Shampoo to our revitalising Cream Conditioner, each product is crafted with natural, effective ingredients to support your hair and scalp.

Whether you’re a long-time member of the Herd or just discovering our products, we hope this guide answers your questions and helps you achieve the beautiful hair you deserve.

 

1. Are your shampoos and conditioners safe for sensitive scalps?

Absolutely! Our Milk Shampoo and Cream Conditioner were thoughtfully crafted for a family member who struggled with an extremely itchy scalp - so much so that they would go to bed with olive oil and cling wrap on their head! This personal experience inspired us to create formulas specifically designed for sensitive scalps.

We use a blend of five gentle, natural cleansers, which are kinder to the scalp and hair than a single concentrated formula. Plus, our products are free from harsh synthetic detergents like SLS that can dry out both hair and scalp.

To further support scalp health, we include Allantoin and Piroctone Olamine, which helps maintain a balanced microflora. You can feel confident using our products on even the most sensitive scalps!

 

2. Do your hair care products contain sulphates or silicones?

No, our hair care products are free from Sulphates and Silicones. We avoid these ingredients because they can be harsh on the scalp and can lead to irritation. Instead, we prioritise gentle, effective ingredients to promote the health and well-being of your hair and scalp. Your comfort is our top priority!

 

3. Which shampoo is best for treating dandruff or scalp conditions like Psoriasis or Eczema?

You’ve come to the right place! Our Milk Shampoo features a blend of coconut and glucose-based cleansers that are gentle on all scalp types, especially those experiencing conditions like Eczema, Psoriasis or Dandruff.

This 5-star formula is free from SLS and Silicone-based ingredients, ensuring minimal irritation for the scalp. Additionally, Milk Shampoo contains Allantoin and Piroctone Olamine, which helps keep a healthy and balanced microflora of the scalp, making it an excellent choice for combatting Dandruff and other scalp conditions like Seborrheic Dermatitis.

 

4. Can your shampoo be used on coloured-treated hair?

Absolutely! Our Milk Shampoo is designed to be colour-safe. During formulation, we discovered that traditional shampoos often contain Sulphates and are alkaline, which can open the hair cuticle and strip colour, leaving hair feeling overly clean and squeaky. Our Milk Shampoo is SLS-free and has a slightly acidic pH, making it inherently protective for your colour.

While we don’t label it as a “colour-lock shampoo,” it naturally helps preserve your hair’s vibrancy. Plus, unlike many “damaged hair” shampoos that simply reduce Sulphates, our formula provides gentle cleansing without compromising your colour.

 

5. How often should I use your shampoo and conditioner for scalp Psoriasis?

We recommend using our Milk Shampoo and Cream Conditioner regularly to help maintain a healthy and happy scalp. If you experience a scalp condition, begin using our Milk Shampoo and Cream Conditioner 2-3 times a week. However, it’s best to consult your healthcare professional for personalised advice.

 

6. Are the shampoos and conditioners safe for children?

Yes, most definitely! Our entire Hair and Scalp Care is made with gentle, natural ingredients, making them safe for children. These products are free from harsh synthetic detergents and Silicones, ensuring a happy experience for young scalps.

 

7. Is there a specific shampoo or conditioner that helps with hair thinning or hair loss?

While our Milk Shampoo and Cream Conditioner aren’t specifically formulated for hair thinning, their nourishing ingredients, including Milk Protein, help protect hair fibres and revitalise the hair’s natural protective layer, which contributes to healthier, stronger hair. 

Our Milk Shampoo is carefully crafted to tackle scalp issues at their root, quite literally! It's specifically formulated to curb yeast production on the scalp, allowing it to 'heal' while clearing blocked hair follicles and product build up (like Silicone, SLS & SLES). This powerful combination means our customers have not only found relief but also reported renewed hair growth! Whether you're male or female, if you're struggling with scalp concerns, our Milk Shampoo could be your game-changer. It's also a great addition for pregnant women or those breastfeeding who experience hair breakage.

 

8. Can the Milk Shampoo be used daily, or is it too strong for frequent use?

The Milk Shampoo is gentle enough for daily use. Its natural, coconut and glucose-based cleansers ensure it won’t dry out your hair, making it suitable for frequent use.

 

9. Do your hair care products contain alcohol or any drying ingredients?

No, our Hair and Scalp Care products do not contain alcohol or any drying ingredients. We focus on gentle, hydrating ingredients only to care for your hair and scalp.

 

10. Is the Scalp Cream suitable for use daily or only when flare-ups occur?

The Scalp Cream is suitable for daily use and can also be applied as needed during flare-ups. Formulated for mild Cradle Cap in infants and Seborrheic Dermatitis in adults, it provides relief for dry, inflamed skin.

This lightweight cream, made with natural oils like Coconut and Olive Oil, and soothing ingredients such as Aloe Vera and Allantoin, easily absorbs into the skin. It helps restore skin health and while directed for use on the face, scalp, ears and hairline, can be used anywhere on the body, making it a versatile moisturiser.

 

11. Does the shampoo and conditioner have a fragrance?

In line with our ingredient philosophy, we skip the essential oils and go for the ingredients that won't cause irritation. Our signature low-potency, phthalate-free, hypoallergenic fragrant oil keeps things smelling fabulous without any of the fuss.

 

12. How long does it take to see results with the Scalp Cream or Hair Care range?

Results can vary by individual and the products you are using. Consistency in your skincare routine plays an important role in the success of your results too. However, many users report noticing improvements in scalp health and overall hair vitality within a few weeks of consistent use.

 

13. Are your products vegan and cruelty-free?

For those seeking completely vegan options, you can explore our dedicated Vegan Range here. We do however use Milk Protein in our Hair Care range, which helps protect hair fibres and revitalise their natural protective layer. We source our Milk Protein ethically and sustainably from happy, healthy cows raised on a beautiful farm in New Zealand.

 

14. Do your hair care products help with frizz or dry, damaged hair?

Absoloutely! Our range is formulated to help with frizz and dry, damaged hair. Thanks to the Milk Protein in our formulas, your hair fibres will be protected and revitalised, enouraging a smoother, healthier appearance.

 

15. What is the pH level of your shampoos and conditioners, and are they pH-balanced for hair?

Our Milk Shampoo and Cream Conditioner are slightly acidic, which helps maintain a healthy pH balance for your hair. This formulation supports the natural protective layer of the hair and scalp while preventing dryness and irritation. Balnced to a pH of 5 to 5.5, you can choose how much you need or want to use depending on how your hair is feeling.